It seems that everywhere you turn, you read about portable power systems. Every brand in the industry is making them to compete with each other. They are making them better and more durable to withstand the worst of weather. But is it true that each brand actually accepts credit for the advances each makes?
You know what they say “you get what you pay for.” If a company spends less on R&D, it means it’s not innovating. Companies who spend more money on R&D, they are more likely to be the ones to come up with new ideas. Companies that take advantage of different financing opportunities are more likely to make improvements that will ultimately benefit their investors. So what happens when you see a company that is promoting itself as an innovator and offers high-quality products at affordable prices? It’s easy to assume that this type of company really does value customer satisfaction and good customer service.
Here’s another way to look at things. If a company promotes itself as an innovator and offers high-quality products at affordable prices, how can you reasonably expect them to accept credit card pre-approval for a $700 setup? That’s just not going to happen. If you were to walk into a store and randomly choose any one of these brands as your supplier for your portable power system purchase, you would most likely have a very difficult time getting a refund or exchange due to fraudulent or inadequate service.
A common strategy companies use is to offer discounts. This is why they offer great customer service, great warranties and low prices. It’s also why they offer many different types of rebates and incentives. They are trying to get you to go with them by offering you very attractive benefits that you won’t find anywhere else.
Here’s the problem. The key selling point of these companies becomes their ability to offer low prices on power systems and accessories. When we hear “low price”, we automatically assume low quality. The fact that they offer low prices doesn’t mean they’re providing quality. In fact, the opposite is true.
Many people who buy an electric motorized device often wonder how they can tell if the company they are buying from offers quality, low prices, good service or even the ability to deliver to their desired locations. By using some form of consumer protection such as a power tool consumer reviews can be a useful tool. Not only do they allow us to compare many different companies against each other but they also give us the opportunity to see what consumers have to say about the company’s overall performance. If they consistently receive a rating of “poor” or “bad” or failing to meet their promise on time, then maybe it’s time to take a different approach.
It’s a very easy way to tell if a company is providing a high quality product by reading the comments people have posted. This can be done by simply searching for a specific brand on the Internet. If someone is posting a complaint that they are not receiving their charger or are being charged more than normal for their unit, then chances are they aren’t getting a good deal. A quick search on the brand’s name should yield some results where people have posted their comments.
When you are looking at the overall score, consumers also tell you a lot about the company. Some high scoring brands actually offer good customer support while others struggle with the functionality of their power tools. Reading through the comments will give you an idea as to whether the brand you are interested in has the ability to get the job done or if they just give a bad name to their products. If you don’t see any negative or unsatisfied comments, then there is a pretty good chance the power tools you purchase from that brand will be reliable and perform as promised.